Lifetime installation Warranty
Every Flooring Xtra store guarantees their flooring installation against faulty workmanship. Our Lifetime Installation Warranty is a watertight guarantee for our customers. There's really not much else we can say about that,if it's not right, we'll put it right. You've got our word on it. And as locals, our word is a cast iron assurance that we'll look after you.
Wool carpet care & cleaning guide
There are three basic requirements for caring and cleaning of your carpet.
1. Frequent thorough vacuuming
2. Prompt clean up of spills
3. Periodic professional cleaning
Dry vacuum regularly - once a week is recommended , preferably using a plain upright suction vacuum cleaner.Turbo or revolving head vacuums may result in carpet getting a frizzy look.If you are using beater bar or adjustable head vacuums apply the lightest settings.
Soil and grit
The abrasive action of soil and grit will accelerate wear on your carpet. Household entrances should have mats to act as barriers. Better to leave most of the soil and grit on the mat, rather that walk it into the carpet. Regular vacuuming and cleaning is essential to keep your carpets looking good and to extend its life.
Stains VS Soiling
It should be noted that there is often confusion about the difference between soiling and staining, the majority of stain complaints are actually soil related. For example many sugar based spills such as soft drinks and coffee, leave a sugar residue after removal. The sticky residue readily attracts soil from ordinary shoe traffic and the resulting discoloured area appears to be a stain. The same thing happens when spills are cleaned with a detergent solution and the area is not sufficiently rinsed with clean water, leaving a sticky detergent residue. It is important to rinse thoroughly with water and blot dry after removing any spill. Wool carpets need to be kept dry.
Spot Cleaning Guide
The key to spot removal is prompt action.
1. Do not scrub
Scoop up or blot as much of the spill as possible from the carpet, then continue to blot any residue with a clean white cloth or paper towel,
always working from the outer edge of the carpet towards the center to avoid the spill spreading. Remember, do not scrub.
2. Please see below for more detail